Imdaad is a Dubai based award-winning integrated facilities management company. Established in 2007, it is an ICD company with a strong presence in the GCC.

Seen as the FM solutions provider of choice in the region, Imdaad’s clients choose to work with them for their proven track record as an integrated facilities management provider and its leadership in the areas of sustainability and energy management, innovation and use of the latest technologies and technical solutions.

Imdaad is constantly expanding the scope of its solutions within three verticals; Hard FM Services, Soft FM Services and Business Support Services. Under Hard FM Services, we offer MEP & Asset Maintenance, BMS Operations, Painting/Civil/Carpentry/Masonry, Infrastructure Maintenance, Power Monitoring & Savings, and Home Pro Services. Soft FM Services include Waste Management, Pest Management, Cleaning Services, Lagoon/Beach Cleaning, Road Cleaning, and Tanker & STP Services. Finally, under Business Support Services, it offers Temporary Power Rentals, Recycling Management, Training & Certification, DLP Management, Customer Response Center, and Help Desk Concierge.

In addition to possessing the ISO 9001, ISO 14001 and OHSAS 18000 certifications, in pursuing Imdaad’s aim to become a benchmark of quality services, high performance, and unmatched efficiency across the Middle East, it has won several prominent industry awards and recognitions including SKEA –Sheikh Khalifa Excellence Award, Dubai Quality Appreciation Award, ‘Green Facility Management Organization of the Year’ at the 2015 Emirates Green Building Council (EGBC) Awards, and 2010’s FM Awards ‘Overall GCC FM Company of the Year’.

Its client base continues to grow and includes the world’s best companies like Nakheel, DP World, Dubai Customs, Limitless, Barclays Bank, Manazel, Tamweel, Dubai Municipality, Al Maktoum International Airport, and Emaar Properties.

Its clients include the world’s most prestigious projects like The Palm Jumeirah, Dubai World Trade Centre, The Gardens, Atlantis The Palm, Jumeirah Golf Estate, International City, Jebel Ali Port and Free Zone, in addition to the iconic Burj Khalifa.

With visionary leadership, a strategic approach to sustainability, and using the most innovative technologies it has grown to a group of companies, and aims to affirm its position as one of the highest performing FM organizations supporting Dubai’s mission to become a smart and sustainable city.


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